Research on the Impact of Live-streaming E-commerce Marketing Characteristics on Purchase Intention: The Mediating Role of consumer Well-being

Authors

  • Ying Chen
  • Xuhong Xu
  • Shaoqing Zhang

DOI:

https://doi.org/10.37420/j.cer.2023.014

Keywords:

live-streaming e-commerce; marketing characteristics; consumer well-being; purchase intention

Abstract

Live-streaming e-commerce is thriving, with strong cohesion among the three parties: influencers, products, and the online platform, which significantly influences consumers’ purchase intention. This study examines 519 consumers with experience in live-streaming e-commerce as research subjects. Based on the perspective of consumer happiness, a theoretical model is constructed, and empirical research reveals the following findings: the marketing characteristics of live-streaming e-commerce (authenticity, interactivity, stimulation, and entertainment) have a significant positive impact on purchase intention and consumer happiness. Consumer happiness has a positive impact on purchase intention. Consumer happiness plays a positive mediating role in the impact of the marketing characteristics of live-streaming e-commerce (authenticity, interactivity, stimulation, and entertainment) on purchase intention. The research conclusions are beneficial for businesses in formulating and implementing live-streaming e-commerce marketing strategies and promoting customer involvement

Author Biographies

Ying Chen

Quanzhou Normal University, Fujian, China

Xuhong Xu

Quanzhou Normal University, Fujian, China

Shaoqing Zhang

Quanzhou Normal University, Fujian, China

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Published

2023-12-10

How to Cite

Chen, Y., Xu, X., & Zhang, S. (2023). Research on the Impact of Live-streaming E-commerce Marketing Characteristics on Purchase Intention: The Mediating Role of consumer Well-being. Communication & Education Review, 4(1). https://doi.org/10.37420/j.cer.2023.014